One
Down and 119 More to Go:
Here's a Concept Store with a Big Future
Brad Sitlington loves a challenge. How else could
you describe coordinating design and installation
of 120 new Medibank customer services centres around
the country?
Nerve racking? Not at all. Working closely with architects,
shopfitters and sign writers, Brad and his staff from
Evan Evans even finished the first Medibank concept
store in Sydney's bustling Parramatta — two
days ahead of schedule.
"Like any retro-fit, where shopfitters and glaziers
can't always create things that are perfectly square,
we had to come up with a few different ways of doing
things," says the Evan Evans production manager.
The job was actually a collaboration with Associated
Signs, a Melbourne-based national company that was
awarded the contract, but decided to outsource all
the specialist graphic work to Evan Evans.
And while Evan Evans supplied a wide range of made-to-measure
window and wall graphics, directory boards, and service
booths, nearly every surface exposed to public wear
and tear had a Santex finish. "Santex doesn't scratch
like normal laminate, and it looks a bit more up market,"
Brad says.

Because the Parramatta store is the first of what
will eventually be 120 installations over the next
two years, Brad and his team are also developing a
unique catalogue of all the Evan Evan products used
on the project to streamline future ordering and measuring.
The catalogue system will ensure that no matter who
is appointed as the installation contractor —
whether it be in Brisbane or Broome — a uniform
look can be achieved for each store around the country.
Eventually, any cabinetmaker or shopfitter will simply
be able to open the Evan Evans Medibank project catalogue
and order the appropriate product for one of the new
service centres around the country.
It makes both economic and strategic sense for Evan
Evans to specialise in creating and supplying display
merchandise says Brad. "Strategic alliances on large
complicated jobs are becoming the norm," he says.
"Everyone puts their heads together and gets the job
done."
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